KEN OMIYA
Don't Have A Ton of Time?
Check out this 1 min video I created that highlights what I do.
Some Context: I put together this video to promote my team's services to key clients, with the goal of developing custom courses for them. We successfully secured partnerships as a result.
Short Projects I'm Proud of
Select the options below to jump to each project, or simply keep scrolling
View select courses I designed for first-time managers, and explore the thought that went into the learner experience through our LMS Docebo.
View select courses I designed for first-time managers, and explore the thought that went into the learner experience through our LMS Docebo.

Loss Prevention
Check out how I got a mobile-friendly course developed and green-lit in just under a week.


Retail Loss Prevention
Meta had a tight deadline - 1 week from an initial email to a completed course. Things needed to happen, fast.
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What I Did: This is where my favorite process SAM came in. After interviewing and gathering data from 2 SMEs, I immediately began creating lessons using RISE. Sharing my sections as I completed them, the SMEs and I leapfrogged from one segment to the next, with me circling back to fulfill requests.
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End result: The course was developed in just three days, reviewed twice for final polish, and launched with learner enrollment on the same day. The success of this project paved the way for future paid contracts with Meta.
FYI - Ken NAILED it just now with Meta reviewing that Security Course. He had everything he needs, directly coming in from the client.
Eric Feldman, Sr. Director - Client Service


Baristina Product Release
Philips needed their reps to get up to speed on their espresso machine lineup. The challenge? They needed 3 courses in 9 days.​
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What I Did: I collaborated with two SMEs and leveraged client-provided PowerPoint decks to design an engaging, learner-centered course. After conducting product research, I created a structured outline to transform static content into an interactive experience in RISE. Following two review cycles, I deployed the course via Docebo, ensuring smooth learner enrollment and delivery.
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End result: Impressed by the quality of the courses, Philips committed to 250 hours of paid development time with our Talent Development team for 2025.
Great work once again, Ken!
John Fontana, Sr. Director
Get a Glimpse into My Process


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Privacy & Security 101
Microsoft suppliers needed an SSPA compliance training. The current learning experience was a slide deck from 2019 that desperately needed a facelift.​
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What I Did: Building on the existing material, I streamlined the content into clear, impactful chunks and added interactive elements and knowledge checks to boost engagement and reinforce key concepts. In just a week, I had a polished first draft ready for review and publishing.
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End result: The course was cleared by a third-party auditor and given praise for it's large improvement on the Microsoft training experience.
This is awesome. In my years of being cybersecurity (more than 18) this is one of the best training materials that I have seen. Please let your team know that from an audit perspective - nicely done.
Abby-Falcon Rosa, IT Compliance Auditor
Longer Learnings
Select the options below to jump to each project, or simply keep scrolling
View select courses I designed for first-time managers, and explore the thought that went into the learner experience through our LMS Docebo.
View select courses I designed for first-time managers, and explore the thought that went into the learner experience through our LMS Docebo.
2024 Mentor Program
Explore how our Talent Development team started a successful mentor program by utilizing Articulate Storyline.

Mentor Program
Fostering connection and mentorship in a fully remote organization
Mentorship comes with a host of benefits. Higher retention, boosted satisfaction, increases in internal promotion - the list goes on. With this in mind, my TD team set off to create a program from the ground up.
So, How Did We Do it?
1
Get Buy In From the Bosses
We knew we needed to win over the executive team, so we dove deep into what makes mentorship programs thrive and the benefits of such a program. We then shaped these concepts into a persuasive pitch deck that succeeded.
2
Create a Mentor Library
Once we got buy-in from the bulk of the executive team (45 total!) we created a questionnaire for the leaders so mentees would know who they were. I then compiled the information into a mentor library using Articulate Storyline.

3
Match Mentees
& Mentors
Mentees were asked to rank their top 3 mentors. Using this data, my team created a matrix using Microsoft Excel and developed a mentoring schedule. After releasing this schedule, the mentor program was ready to begin.

4
Cultivate a culture of growth
Our team compiled a library of resources on our intranet and sent biweekly emails to both mentors and mentees on topics to consider. We also promoted "free time" where the pairs could noodle on anything and just be creative.
The Outcome
The Mentor Program was a wild success. With 45 mentors and almost triple the number of mentees, participation was high, and the effects of "free time" were evident. A number of pairs came up with solutions to issues that were plaguing their teams, and the bonds that were created were palpable in the final meeting, where we discussed ways to improve the program for 2025.
I so loved this mentorship program this year. Thank you thank you for everyone that participated. I'm wrapped up on client calls but wanted to express my gratitude and appreciation for this amazing program and all that led and participated in it. Amazing.
Jack Murphy, Exec. Vice President

Manager Master Series
Developing an evergreen solution to leadership scarcity
BDS had a lot of first-time leaders. Many were promoted for doing great work, but had no leadership experience. One course wasn't going to solve this upskilling issue. We needed a manager boot camp.
How We Made It
Listening to the Seasoned Veterans
01
I interviewed half a dozen leaders from executives to field managers asking what they saw as the most in-demand skill for supervisors.
Our objective was three-fold: stoke learner curiosity, customize material to BDS, and boost resource accessibility. To do this, I designed a simple, eye-catching landing page in our LMS that focused on skills every BDS leader would need.
This is what learners see after selecting a skill to learn.

Here you can see the six buckets that made the cut. This is what learners see in Docebo's LMS when landing in the Manager Master Series.




02
Lighting the Flame Within
Understanding that learning is a voluntary process, our aim was to design a learner experience that would peak interest with a handful of engaging courses, then lead learners to a collection of extra goodies like podcasts, videos, and articles they can sink their teeth into to deepen their knowledge.
Knowing the limitations of our LMS helped when sketching out these initial designs.
03
An Ever-Growing Library
All that was left to do now was to create the content! Using a combination of Articulate Storyline, Rise, Canva, and Premiere, I developed over thirty courses in about four and a half months.
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Meanwhile, our team of 3 (the director, the LMS administrator, and me) collected any free content that we could share under each skill.
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New Hire Training
Starting staff strong with stellar support and speedy essentials
The Mission: One of my first projects as an ID was to overhaul BDS' orientation program. Given the seasonal nature of our work, I had to create courses that would quickly get new team members up to speed.
First Up, The Welcome Course

The Issue: My onboarding experience consisted of a PowerPoint and three hours of videos. While the information was there, the delivery felt dry and impersonal, especially for a fully remote company.
The Vision: Create a more engaging, human-centered experience that made new hires feel excited and connected to the team from day one.
The Solution: I developed an interactive module, added a personal welcome video from our CEO, highlighted key benefits, celebrated our recent awards and partnerships, and made a video showcasing our social and professional committees. This way, everyone could feel a sense of belonging.
The Result: The 100+ comments left by learners have been overwhelmingly positive. With weekly comments, the course remains the training with the highest level of engagement on our LMS.
I wish every company would give an in depth look into the operation and structure of how their company works. Thanks for a great presentation. It's hard starting off with a new company that you don't know much about. This was a very insightful and fun presentation. I feel like I'm more of a part of the BDS community for having completed it. Thank you.
Glen Steele, Learner
Next, The Compliance Courses
The Issue: The curriculum for worker safety, cyber security, and workplace violence took hours, was outdated, and wasn't built for mobile learners.
The Vision: Upgrade and update the existing courses to a mobile-first design that was sleek, fast, compliant, trackable, and engaging.
My Process: Through independent research and interviewing SMEs in IT and HR, I storyboarded scenarios unique to our teams and outlined all the compliance must-haves. I created animated GIFs, videos, and graphics using Adobe Suites, and composed all of it into Articulate Rise for it's mobile-friendliness. After 3 rounds of review, I published the material onto our LMS, tweaking elements as feedback from learners trickled in.
The Result: The 3hr+ compliance courses were reduced to 90 minutes, saving BDS 7000+hrs of paid training. The mobile-first design halved the overall number of tickets for our LMS admin.

If we had continued to outsource our compliance trainings and left the older courses, BDS would have spent over $200,000 for the thousands of new hires we onboarded in 2023 and 2024.